If you have 4 and 5 jumpered and 6,8,20 jumpered, there shouldn't be any alarms. You might check your null modem first or check it on another Fanuc control before declaring the port bad. All 10 mother boards that I've seen have two ports, although ALL of the three possible ports on a 10 are optional, so using the spare port might be a problem. I think most machines came with at least the first two turned on. The third one would be on the external board.
Warren
Uptime Electronics, Inc.