So the trotec support guys have been fairly useless in helping us service this machine. It has a fairly new (refurbished) tube, that they are wanting to replace. The problem we have is that while doing large, deep etchs, the laser intermitedly powers off and leave bands of unetched material running through the engraved pattern. I will post pictures of this, but its a fairly intuitive as to what is happening. Anyone have these issues? Initially we thought that it was tickle power problems, but we bumped it from 180 to 220 with no noticiable change. The trotec guys are in the process of sending us a new tube but I sure would love to nick this problem in the bud before all that. We have done other large scale suggested overhauls only to find small components being the culprit. Thanks guys.