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IndustryArena Forum > CAM Software > BobCad-Cam > 4th AXIS STANDARD UPGRADE
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  1. #1
    Join Date
    May 2013
    Posts
    701

    4th AXIS STANDARD UPGRADE

    I just added 4th axis standard and now I can't access my 3axis pro tool paths anybody else have this problem?

  2. #2
    Jessebobcad Guest
    I have a few questions for you:
    1. Are you able to access any 3 axis toolpaths?
    2. Are you on a machine other than Mill such as laser, plasma, or waterjet?
    3. Did you purchase the 3 axis pro module?

    To check to see if it was included on your license Click Help> License and you should see 3 axis pro with a check if it was purchased. Also, if you're not on the latest build there may be an issue. To check your build go up to Help > About BobCAD and your build number should read 996.

    Jesse

    Jesse

  3. #3
    Join Date
    May 2013
    Posts
    701
    As you can see when I upgraded I downgraded must be sale dept. error

  4. #4
    Jessebobcad Guest
    Yep, contact the sales department.

  5. #5
    Join Date
    May 2013
    Posts
    701
    The staff at Bobcad got right on this problem and took care of it. It is so nice dealing with them its like they go out of there way to get you satisfied. I couldn't be happier with the service they give. I probably didn't have over a half hour of time involved getting it resolved. And in today's world that's pretty darn good.

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