You will not get any support from DMG. You may be able to get a couple parts here and there. Deckles were the same way, 6 months sometimes for parts, with weeks of trying to find it. You also need to remember, even after DMG took over, in the us it's now DMG mori seiki. There used to be a guy named don sentner that did deckels, I'm sure maho as well, but he is horrible at returning calls any longer, if he is still in business. Sorry to say, you bought a very difficult machine to support, especially now it's almost 30 years old.