Hello, i am currently designing a peice of equipment which uses stepper motors. I Purchased a Leadshine Easyservo Drive (ES-D508) , power supply and motor to do some tests to see if the motor which i had selected was the correct unit for the job. I am trying to use the Lead shine Protuner software to evaluate this, however i cannot get the Drive to communicate with my computer. I started of using a serial USB convertor (which i tested working using a 3d digitising arm) but this didnt work so i bought a serial drive card and installed this onto my pc. i still dont get a connection. I have tried setting this up an an number on laptops and PC's (using xp, windows 7 and windows 8) and have not got a connection. I have got the coms cable wiring diagram which i have checked against the cable which is correct. the drive works as the test function switch turns the motor. I even sent the equipment back to the supplier and they say they tested it and everything worked. If anyone has any solutions i would be gratefull for advice.
Thanks James