Dear Sir,
Hello.
I need technical support for my 2 Citizen machines L20/VII equipped with Mitsubishi-Meldas FCA320LC-V control.
The problem is that once I start the machine a display screen is shown but it does not take any further commands.
Kindly see following link attached for better understanding of the problem.
http://youtu.be/zvaD3X79zhE


Can you please help me resolve this issue.

Prompt response for this issue will be highly appreciated.