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  1. #1
    Join Date
    Dec 2011
    Posts
    36

    Wantai motors no contact

    Purchased a stepper motor kit from Wantai Motors,package arrived and Motors are incorrectly labelled.

    I have emailed Wantai for clarification and emails bounce back...there web site is down...

    Show caution if you are considering purchasing from them.

    Regards.

  2. #2
    Join Date
    Dec 2011
    Posts
    0
    I am pretty sure is holy days in china all china sellers are gone some says till the 31

  3. #3
    Join Date
    Dec 2011
    Posts
    36
    Yea...Chinese new year....there web site is down, maybe a glitch...just be cautions.

  4. #4
    Join Date
    Jan 2012
    Posts
    0
    I am right in the middle of purchasing some steppers and drivers from them and have received replies in the last two days from them. What sort of mislabeling did you find?

  5. #5
    Join Date
    Dec 2011
    Posts
    36
    I ordered these 85BYGH450D-007 and according to what arrived I have this 85BYGH450c-012B.

    These motors aren't what the labels state...my motors could be anyone of half a dozen...so I need clarification.

    Just checked and there website is up now...I'll shoot another email to them see what response I get.

  6. #6
    Join Date
    May 2005
    Posts
    1397
    If you need to work out the wiring of the motors, this page may help:
    techref.massmind.org/techref/io/stepper/wires.htm
    James hosts the single best wiki page about steppers for CNC hobbyists on the net:
    http://www.piclist.com/techref/io/steppers.htm Disagree? Tell him what's missing! ,o)

  7. #7
    Join Date
    Dec 2011
    Posts
    36
    Update,

    Just got a reply back to an email I had sent.....so looks like Want Motor are back on line.



    Regards

  8. #8
    Join Date
    Oct 2011
    Posts
    218
    I ordered off them & they were quite good, I got the 420oz motors, but I am going too double check them as I haven't installed them yet, his comms were very good & did give me next size up power supply as he didn't have the one in stock that was with the kit, also I requested the wiring diagram for the kit & he quickly sent me the info
    Cheers

    Riche

  9. #9
    Join Date
    Dec 2011
    Posts
    36
    Still no satisfactory answer to my emails as yet....I have forwarded pics of the motors as they requested.

    Very slow response from them.

    Regards.

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