Ok,

Here is another test to see if motor config is correct:
1. Disconnect motor shaft from load
2. Set drive in torque mode
3. Once set, motor shaft should be easy to rotate, like there was no power
4. Go to event log and enter moveabs 10000. This gives a torque command.
5. Motor should start spinning fast. If it doesn't something is wrong (test if motor shaft feels locked and tell me if that happens).

Please let me know the results.