I'm from Romania and i have a sign's/advertising company. My cnc is a excitech SHM2030A model with a HSD 6kw spindle italy, for about 3 year's. It's working perfect. Now i'm upgrade to 4th axis and my contact from excitech it's Diana (sale's director) and li maxry (i think administrator). i don't have any problem contact them day and night . they resolved all my small problem's or answer to all my question...so contact them if you need somenthing.
In conclusion i'm very happy with my cnc and with excitech.