[striplar]

The drivers are located at...
C:\Program Files\SafeguardRobotics\CNCBrain\Drivers
You should be able to right click the unknown device in the device manager and select to update the driver. Alternatively you can right click and choose properties to get to the drive tab and install it from there. When it asks about the driver, browse to the above location and it should hopefully install correctly.

[Dougal]

The drivers are located at...
C:Program FilesSafeguardRoboticsCNCBrainDrivers
You should be able to right click the unknown device in the device manager and select to update the driver. Alternatively you can right click and choose properties to get to the drive tab and install it from there. When it asks about the driver, browse to the above location and it should hopefully install correctly.

Unfortunately the device found won't accept those drivers.
Those are the onese I used to install the brain originally and they worked fine until it lost and regained power. Now Xp thinks it's something different.

It's almost like the brain needs reset. Is there a set time without power that will do that?

[striplar]

As far as I know, you just unplug it for say 1 minute and that's all. I would be inclined to force XP to uninstall the device and see if it will work correctly from scratch.
If you go to device manager and right click the unknown device, you can select 'uninstall' from there. Of course it's always possible that this isn't the device you think it is. I'll take a look at my system later and see how it's presented in the device manager.
Anyway, once you have done this you can click Action in the device manager menu and select 'scan for hardware changes'. You can then point the wizard at the driver to see if that works now.

[Dougal]

As far as I know, you just unplug it for say 1 minute and that's all. I would be inclined to force XP to uninstall the device and see if it will work correctly from scratch.
If you go to device manager and right click the unknown device, you can select 'uninstall' from there. Of course it's always possible that this isn't the device you think it is. I'll take a look at my system later and see how it's presented in the device manager.
Anyway, once you have done this you can click Action in the device manager menu and select 'scan for hardware changes'. You can then point the wizard at the driver to see if that works now.

I have done that many times, with no improvement. Once I've uninstaled the troublesome usb device driver (with show nonpresent and all that) I plug the CNC Brain back in and the cycle repeats.

Finds a new USB device, asks for a driver location and won't accept the normal CNC Brain drivers.

Where are the setup files located? I want to copy those out and reinstall the CNC Brain software to see if that helps. Then I can copy back in my setup files to avoid all that button clicking.

[striplar]

I've just checked my XP machine and it has the CNC Brain installed under 'Unisversal Serial Bus Controllers' as 'CNC Brain'. The driver is accessed from there.

I presume you mean the files that hold the Axis information for that machine. You will find those files at...
Program Files\Safeguard Robotics\CNC Brain\Machines\SN[xxxxxxxx]
There should be two folders 'Brain Control Panel' and 'CNC Brain' and I would copy everything there' I believe all of the information is stored as .xml files.

When you say that you have recreated the problem, do you also mean that it now doesn't work on either computer?

[Dougal]

I've just checked my XP machine and it has the CNC Brain installed under 'Unisversal Serial Bus Controllers' as 'CNC Brain'. The driver is accessed from there.

I presume you mean the files that hold the Axis information for that machine. You will find those files at...
Program FilesSafeguard RoboticsCNC BrainMachinesSN[xxxxxxxx]
There should be two folders 'Brain Control Panel' and 'CNC Brain' and I would copy everything there' I believe all of the information is stored as .xml files.

Cheers.

When you say that you have recreated the problem, do you also mean that it now doesn't work on either computer?

Yes, same behaviour on both.
These computers are close to identical, one runs XP home, the other XP pro.

[Dougal]

Here is the device ID for the "unknown USB device" which I cannot get any drivers to attach to:
USB\VID_04B4&PID_8613\5&ABDE788&0&3

Here is the device ID for the CNC Brain which shows up as a "non present device"
USB\VID_04B4&PID_8613\5&ABDE788&0&3

Do these make any sense to anyone?

Uninstall and reinstall did not help.
Now I have no "CNC BRAIN" installed under USB Controllers, just the USB device errors.
Unplugging for a minute doesn't help, I'll leave it overnight.