Hi all,
I am back in business. As many of you may know I purchased a demo machine from SS last year, which had many problems. After a lot of work trying to get the machine to work, ShopSabre agreed to replace the machine with a new one. It came in a couple of weeks ago, installed in a day, and all tests have gone great. The machine works very nicely. It does have a sensitivity to cold for the TC though. Even after warming it up, it will not release the tool the first time (at $38 a pop, the plastic forks get expensive). After working the green switch on the spindle a bit, I have been able to get it out and reloaded. Once it starts working, there aren't any further problems, so I just do that first thing after warmup as a work-around. If any of you have ideas on how to fix this, let me know. (The shop is heated to 34-36 degrees when I am not in it, so it never freezes, but is cold enough to have this happen. The specs say it should work to 5 degrees)
Anyway, my thanks to ShopSabre for being willing to do what was necessary to get me back in business, even when it took replacing the machine. This is not something that was fun, and it was expensive for both of us, but they deserve a lot of credit for taking care of the problem.