Quote Originally Posted by GITRDUN View Post
I doubt many other manufacturers would take care of a small shop customer that way. We have had to tell Okuma to just sue us before to get them to take care of BS bill they gave us. And after one of their service guys mouthed off to me in my shop about buying used machines i havent called them back in to service anything i own.
To the OP.....GREAT NEWS..... As for Mr. Gitrdun..... I once had an Okuma tech in my building for a 30 minute job, it was through the dealer Morris South, They have a 3 hour minimum policy, he fixed my problem, and wanted to leave. I said NO WAY, he spent the next 2.5 hours cleaning my machine.....he was not happy.