Originally Posted by
Novakon
We noticed in the picture you posted that you can see the the two stacked crates are reversed. We always stack the smaller coolant crate on top of the larger base crate. It is also pictured banded with one piece of strapping where we strap it with two. We suspect that the shipment was inspected by customs before it crossed the boarder. It is also entirely possible they opened the mill crate to validate the BOL against the hardware. We did not add the controller to the manifest so we are betting they opened the cabinet to make sure. Maybe in this inspection process, more of the finger marks were introduced. We am just guessing here, but inspectors just don't care if they cause problems in the course of their work. All this is speculation on our part here, we don't believe there should have been many marks caused from what we did.
The spindle covers now all come with the doors pre-cut for the PDB. The last of the older uncut mill doors have long since been shipped out from stock. We do have a couple of options to exchange doors with other mills just buying the PDB option with older mills. We can arrange a swap from a list of eager customers not wanting to cut the door to fit the PDB. This can be a great benefit for both parties.
Regards,
Novakon Team